Free shipping on all orders over 3000 L.E Shop Now 📦
Return & Exchange Policy
Our Promise
We want you to feel confident and happy with your Nino experience.
If something isn’t right, we’re here to help.
Returns & Exchanges
We offer returns and exchanges within 7 days of receiving your order.
Conditions
To be eligible:
-
The product must be unused and in its original condition
-
All items must be returned in their original packaging
-
The request must be made within 7 days of delivery
How to Request
-
To request a return or exchange:
-
Contact us on Instagram @nino-quiet-book
-
Share your order details and reason
-
We’ll guide you through the next steps
Shipping for Returns
-
Return shipping fees are covered by the customer
-
In case of a defect or error from our side, we will cover all costs
Refunds
-
Once we receive and inspect the returned item:
-
Approved returns will be refunded via the original payment method
-
Processing time may take a few days